Reception (Part Time)

Mar 28, 2017

Job Title: Reception (Part Time)
Hours: 24 Hours / 7 Days – Daytime, Evening & Overnight shifts
Reports To: General Manager, Rotary Villas at Crocus Gardens

Responsibilities & Accountabilities

  • Greet and communicate with all residents, guests, staff and visitors in a kind, professional manner
  • Respond to emergency duress calls in suites – must be comfortable and willing to provide first aid if necessary
  • Answer and transfer phone calls
  • Ensure the safety and security of the building by monitoring secure entrances
  • Document incidents occurring within the property to residents, staff and visitors, in detail
  • Coordinate and publish daily resident newspaper
  • Other duties as assigned

Essential Competencies & Qualifications

Education & Experience

  • Current CPR and First Aid Certification required, or must be willing to obtain upon hire
  • Post-secondary education in administration, healthcare or hospitality is considered an asset
  • Previous experience in administrative, hospitality or senior care positions considered an asset

Skills & Abilities

  • Ability to remain calm in stressful situations and work well under pressure
  • Effective oral and written communication skills to respectfully and compassionately work with seniors and their families
  • Excellent observational skills and ability to determine urgency or reportable incidents
  • Must have a high degree of interpersonal skill which would enable the incumbent to deal successfully with clients, community and organization contacts
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)

Personal

  • Strong aptitude towards the good health and safety of all residents, staff and visitors
  • Empathetic to and understanding of the specific needs of seniors
  • Must have a high degree of interpersonal skills which would enable the incumbent to deal successfully with emergency situations

Other Expectations

  • A current and clear Criminal Records Check including Vulnerable Sector Search

To apply for this position please submit your resume with references
By email to: info@rotaryvillas.ca or
In person to: 1340 10th St., Brandon, MB