Job Title: Reception (Part Time)
Hours: 24 Hours / 7 Days – Daytime, Evening & Overnight shifts
Reports To: General Manager, Rotary Villas at Crocus Gardens
Responsibilities & Accountabilities
- Greet and communicate with all residents, guests, staff and visitors in a kind, professional manner
- Respond to emergency duress calls in suites – must be comfortable and willing to provide first aid if necessary
- Answer and transfer phone calls
- Ensure the safety and security of the building by monitoring secure entrances
- Document incidents occurring within the property to residents, staff and visitors, in detail
- Coordinate and publish daily resident newspaper
- Other duties as assigned
Essential Competencies & Qualifications
Education & Experience
- Current CPR and First Aid Certification required, or must be willing to obtain upon hire
- Post-secondary education in administration, healthcare or hospitality is considered an asset
- Previous experience in administrative, hospitality or senior care positions considered an asset
Skills & Abilities
- Ability to remain calm in stressful situations and work well under pressure
- Effective oral and written communication skills to respectfully and compassionately work with seniors and their families
- Excellent observational skills and ability to determine urgency or reportable incidents
- Must have a high degree of interpersonal skill which would enable the incumbent to deal successfully with clients, community and organization contacts
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Personal
- Strong aptitude towards the good health and safety of all residents, staff and visitors
- Empathetic to and understanding of the specific needs of seniors
- Must have a high degree of interpersonal skills which would enable the incumbent to deal successfully with emergency situations
Other Expectations
- A current and clear Criminal Records Check including Vulnerable Sector Search
To apply for this position please submit your resume with references
By email to: info@rotaryvillas.ca or
In person to: 1340 10th St., Brandon, MB